As part of the WebEx Connect Strategy, WebEx and Oracle have partnered, making Oracle CRM On- Demand available to WebEx customers. Oracle is not new to the CRM space:
- Successfully implemented with more than 4.6 million users worldwide
- Rated as the leader in 11 Forrester Wave Reports
- Rated as a leader in 5 Gartner Magic Quadrants (Source: Gartner Magic Quadrants, 2006-2007)
Oracle, however, is new to the Software as a Service (SaaS) market. Because of this, Oracle opted to partner with the original SaaS company, WebEx, to minimize their risk and increase their chances of successful market penetration and traction.
Oracle CRM On-Demand Demo (3 minutes)
SiebelCRM Solution:
- Complete and comprehensive: Get everything you need for your sales, marketing, and service teams—and an optional, virtual call center.
- Superior usability: Drive higher adoption among workgroups.
- Industry-specific functionality: Get value sooner with solutions tailored to your industry.
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- Embedded contact center: Get agents up and running anywhere they have access to an internet connection and a phone.
- Award-winning analytics: Take advantage of the hosted CRM industry's only embedded analytics offering.
- Easy customization, integration, and expansion: Focus high-value resources on your business, not your IT infrastructure.
- Prebuilt integration to Oracle back-office applications: Dramatically increase sales agent productivity while ensuring your customer data is consistent and accurate.
- Low, predictable costs: Forecast IT costs effectively with pricing starting at only US$70 per user per month.
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- Global: Enhance global teamwork: Oracle CRM On Demand easily supports multiple languages and currencies.
- Austin Data Center: Rest easy knowing your data is secure in Oracle's award-winning data center
Thanks,
David Chao
The Web Conferencing Expert
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I like UCN's on demand contact center solutions. http://www.ucn.net
Posted by: On Demand Contact Center | September 08, 2008 at 08:22 AM