Got my hands on an pretty interesting email and did not have a chance to publish it last week...
Brown [mailto: email@example.com]
Sent: Tuesday, October 30, 2007 12:38 PM
To: Steve H
Subject: Citrix|Online - We apologize for your Webinar experience today
Between 10:05 AM and 10:20 AM PDT customers attempting to use the GoToWebinar conference bridge may have experienced a "fast busy signal" or received the message "all circuits are busy". This service interruption resulted from a TELCO trunk failure.
The GoToWebinar conference bridge began to stabilize at 10:26AM PDT.
We understand that our customers depend on GoToWebinar. Citrix Online is in the process of continuing to upgrade all of our services to ensure that our operations are scalable. We deeply regret the inconvenience of Today’s GoToWebinar service interruption.
Justin Brown | Customer Care
Citrix Systems, Inc